01
Payment with Credit Card
You can pay securely with appropriate credit cards of Visa, Mastercard and other banks through our website.
Depending on payment, payment infrastructure used and security procedures of the bank
3D Secure verification can be requested.
Your card information can be processed by related payment agencies depending on the operation of the used payment system and technical infrastructure.
Your card information will not be stored in our systems unless required.
02
Payment with Bank Transfer / EFT
You can pay the order fee by bank transfer or EFT method.
The orders given by Havale / EFT are processed after the payment amount reaches and controlled to our account.
News
In the description of Havale / EFT, the order number should be specified by the name soyde or system.
missing or incorrect explanations may delay the payment matching process.
03
Payment Security
The payment transactions performed on our site are protected using secure connection technologies and reasonable technical/idari measures.
Additional security verifications may be applied depending on the infrastructure used during payment.
Secure connection infrastructure
Payment organization security procedures Home
3D Secure verification processes Home
Order and payment control mechanisms
04
Payment Approval and Order Processing
Order in payments made by credit card is processed after receiving payment confirmation.
In payments made by Havale / EFT, the order passes to the process of preparation after the payment is checked and approved.
01
Create Order
The customer completes the order by selecting the payment method.
02
Payment Checked
Credit card approval or air/EFT control is performed.
03
Order Processing
After payment approval, the preparation and delivery process starts.
05
Payment Problems
If the payment process cannot be completed for bank, card provider, payment organization or technical reasons
the order can stay in the hanger, cancel or occur.
In such cases, the user can create reorder by selecting a different payment method if necessary
or contact our support team.
For Support
ertekintkn66@icloud.com
+905314999724
06
Refund and Refund
Refund transactions are made in accordance with the method of payment.
Reflecting the return amount to the card in payments made by credit card, depending on the transaction time of bank and payment organizations
It can take 7 to 14 working days.
Refund in payments made by Havale / EFT is made to the bank account to be notified by the buyer.
Return process is made according to payment method
Bank transaction time valid upon credit card returns Tags
Transfer/EFT returns are made to the bank account reported
Return process is launched after product and order control